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5 ways Dragon Medical One can help the healthcare sector

By Daryl Green, Account Director and Employee Director, Voice Technologies

Posted on June 12, 2024

We’ve written a lot about the burden of admin in the healthcare sector. Here at Voice Technologies, it’s a problem we’re constantly striving to solve.

Speech recognition software like Nuance Dragon Medical One (DMO) is specifically designed for the healthcare sector. So not only can it automatically transcribe your speech with 99% accuracy- at a rate 40% faster than typing- but it also boasts an extensive vocabulary of medical terms and jargon, designed for every field.

That’s just one way that Dragon Medical One can help the healthcare sector tackle the admin burden. Let’s look at a few more…

Transcriptions are 99% accurate

Dragon Medical One’s speech recognition is ideal for quickly taking notes, but it can also be used by physicians to transcribe entire conversations with their patients (with the patients’ consent, of course). Regardless of overlapping speech, DMO will be able to transcribe each individual’s sentences with 99% accuracy. And even if there are a few errors, you can simply amend the transcript after the fact.

Naturally this speeds up appointments, and allows the healthcare professional to focus solely on talking to their patient, rather than getting distracted because they’re writing their notes manually. But these transcriptions also mean that, over time, the patient’s medical records will be robust. Nothing will have been missed out or forgotten, and that can be crucial in the long run, especially in the case of symptoms. This level of detail can enhance continuity of care, support more accurate diagnoses, and inform better treatment plans, ultimately improving outcomes for patients.

AI assistance

Speech recognition software is, in large part, powered by artificial intelligence. And as we’ve all seen in the past few years, AI is accelerating at a rapid pace. Once a healthcare professional has automatically transcribed an appointment with their patient, AI is then able to analyse that transcript, identifying specific patterns and helping the physician arrive at diagnoses. This may well end up being standard procedure. And at the very least, it’ll help to cut down on medical errors.

Additionally, AI-driven analysis can assist in ongoing patient monitoring, providing alerts for follow-up appointments or highlighting changes in a patient’s condition over time.

Enter data automatically

Many roles in the healthcare sector require the input of the same repetitive data, over and over again, in finicky spreadsheets. All those hours add up, and are hours that could instead be spent with patients.

With DMO’s customisable voice commands, health professionals can automate their data entry to get it done quickly and efficiently.

Voice commands

Those voice commands aren’t just for data entry. You can use them on any compatible platform, allowing you to navigate through patient records and perform just about every function on your computer. It’s just another way you can streamline your workflow- with just your voice. You can open and update files, schedule future appointments, and send emails, all without lifting a finger.

GDPR compliant and ISO 27001-certified

All tech used in healthcare must abide by data security laws, for obvious reasons. Voice Technologies is both GDPR compliant and ISO 27001 certified, so by buying Dragon Medical One through us, healthcare professionals and their patients can rest assured that all data is protected and encrypted.

Conclusion: 5 ways Dragon Medical One can help the healthcare sector

Nuance Dragon Medical One can massively reduce the significant administrative burdens faced by the healthcare sector. By providing 99% accurate transcriptions, automating data entry, and supporting patient monitoring with AI, speech recognition software can help healthcare professionals cut down on paperwork and spend more time providing quality patient care.

We help organisations reduce the time and cost of producing correspondence via information workflow apps, speech recognition software, and digital dictation hardware & software. If you think we could help your business, book a consultation today.

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